REVEIQ PRO · VENDOR PORTFOLIO INTELLIGENCE

Vendor AR Performance Calculator

Score your AR vendors on dwell time, placement timing, adjudication speed, and the warehousing efficiency ratio. Detect vendors sitting on accounts versus actively working them.

Configurable thresholds Efficiency ratio detection Executive-ready output
Step 1 — Configure your thresholds
Max acceptable days with agency
days
How long a vendor can hold an account before acting
Max acceptable days DC to placement
days
How fast your team routes accounts to the vendor
Efficiency ratio alert
×
Days with agency ÷ days to adjudicate. High = warehousing
Days with Agency
  • Best practice: 90 days or fewer
  • Acceptable: 91 to 120 days
  • Slow: 121 to 180 days
  • Failing: above 180 days — warehousing
Days from Discharge to Agency Placement
  • Best practice: 60 days or fewer
  • Acceptable: 61 to 90 days
  • At risk: 91 to 120 days — timely filing closing
  • Failing: above 120 days — accounts arrive unworkable
Days to Approve Adjudication
  • Best practice: 15 days or fewer
  • Acceptable: 16 to 30 days
  • Slow: 31 to 45 days
  • Failing: above 45 days
Efficiency Ratio (dwell ÷ adjudication)
  • Best practice: 5× or fewer
  • Acceptable: 6× to 10×
  • Alert: 11× to 20× — vendor sitting on accounts
  • Failing: above 20× — warehousing confirmed
0
Vendors tracked
0
Working
0
Slow
0
Failing
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Portfolio status
Step 2 — Enter vendor data
Add each AR vendor in your portfolio. Enter the three core metrics for each.
Portfolio health distribution
Working Slow Failing
Add vendors and enter their metrics to see your portfolio health distribution.
How the Vendor AR Performance Calculator works
The ReveIQ Vendor AR Performance Calculator scores AR vendors across four metrics:

1. Days with agency — how long the vendor holds accounts before acting. Industry guidance from HFMA and MGMA suggests vendors should touch, escalate, or resolve most accounts within 90 days of placement. Beyond 180 days with no resolution, accounts are effectively warehoused.

2. Days from discharge to placement — how fast your team routes accounts to the vendor. Most commercial payer timely filing windows are 90 to 180 days from date of service, with some as short as 60 days. Late placement creates unworkable accounts.

3. Days to approve adjudication — how fast the vendor resolves an account once it acts. Once a vendor submits an appeal or corrected claim, adjudication typically takes 15 to 45 days. Fast adjudication times paired with long dwell times prove the delay is on the front end, not the back end.

4. Efficiency ratio — the most powerful internal benchmark. If a vendor resolves in 10 days once it acts, it should not be sitting on accounts for more than 50 to 80 days. The efficiency ratio (days with agency ÷ days to approve adjudication) is the warehousing detector. A ratio above 10× signals the vendor can resolve quickly when it acts but is choosing not to act on most accounts.

Vendor status: WORKING (all metrics within threshold), SLOW (one metric exceeds threshold or ratio elevated), FAILING (two or more metrics exceed threshold, or ratio critically high).

Zero PHI. All calculations run in your browser.
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Important disclaimer. Benchmark thresholds are based on industry-typical guidance from publicly available sources (HFMA, MGMA, payer-published timely filing windows). Your specific vendor contracts may have different SLAs that override these defaults. Use the configurable thresholds to match your contract terms. ReveIQ is a reference tool, not professional advice, and vendor performance assessment should always include qualitative review of contract terms, account complexity, and dispute history.