REVEIQ FREE TOOL · FINANCIAL PERFORMANCE

Revenue Cycle KPI Calculator

Compute gross and net collection rates, charge-to-cash ratio, and adjusted collection percentages. Every KPI benchmarked against industry ranges.

6 core KPIs computed Industry benchmarks Copy-ready output

Period financials

Enter dollar amounts for a defined reporting period (monthly or quarterly). ReveIQ calculates every standard revenue cycle KPI and compares against industry-typical ranges.

Charges

Total gross charges billed amounts

Adjustments

Contractual adjustments payer write-downs

Charity care / financial assistance

Bad debt writeoffs

Collections

Total cash collected

Revenue cycle KPIs ReveIQ
RC Intelligence

Net patient revenue

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Total deductions

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Gross Collection Rate

Cash ÷ gross charges · benchmark: 25-50%

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Net Collection Rate

Cash ÷ net revenue · benchmark: 95-100%

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Adjusted Collection %

Cash ÷ (charges − contractuals) · benchmark: 92-98%

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Contractual Adjustment %

Contractuals ÷ gross · benchmark: 45-60%

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Bad Debt %

Bad debt ÷ net revenue · benchmark: 2-5%

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Charity Care %

Charity ÷ gross charges · benchmark: 1-4%

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How ReveIQ defines each KPI

Gross Collection Rate = Total cash ÷ Total gross charges. Reflects real-world cash yield against the amounts you bill. Low on its own doesn't indicate a problem — it tracks with your payer mix and contractual adjustment levels.

Net Collection Rate = Total cash ÷ Net patient revenue. The single most important revenue cycle KPI. This measures how much of what you're entitled to collect, you actually collected. Sustained net collection rates below 95% warrant investigation into denials, underpayments, or collection process gaps.

Adjusted Collection % = Total cash ÷ (Gross charges − Contractual adjustments). Similar to NCR but includes only contractual write-downs, not charity or bad debt. Useful for isolating payer performance from patient-pay performance.

Contractual Adjustment % = Contractuals ÷ Gross charges. Reflects the weighted average payer discount from your payer mix. Used primarily to spot shifts in payer mix or contract renegotiations.

Bad Debt % and Charity Care % measure patient-pay portions that go uncollected, either because the patient cannot pay (bad debt) or qualifies for financial assistance (charity).

Zero PHI. All calculations run in your browser.

Important disclaimer. Benchmark ranges are industry-typical approximations from publicly available sources (HFMA MAP Keys, CMS publications). Your specific benchmark comparison may differ based on facility type, payer mix, contract terms, and regional patient demographics. Use as a directional indicator, not a formal performance audit. ReveIQ is a reference tool, not professional advice.